Katchy Indoor Insect Trap is a small device made to attract pests using special lights. The tool is equipped with a fan that will suck any insects coming near it. This results in all of the pests getting captured inside the device. The great thing about the tool is that it kills most of the pests in your house and you can then easily empty it when done. The tool is also quite attractive which is why you can place it in any place around your home without having to worry about it looking out of place.
There are also multiple speed settings on the tool that can be selected depending on your usage. While the tool is great to use, some issues can be found with it. Recently people have reported that the Katchy Indoor Insect Trap is not working. This can be quite annoying to deal with which is why we will be using this article to provide you with several reasons behind the problem as well as ways that can be used to deal with them.
Katchy Indoor Insect Trap Not Working
- Checking Wirings
If you notice that the Katchy Indoor Insect Trap is not working, then the first thing that you should do is check the wirings on your device. This is because these are used to power up the tool so that it can function. If there is something wrong with the wirings, then there is a high chance that your tool might not work properly. Start by ensuring that you have connected the power cable properly.
If this is loose then make sure that you tighten it. This can often help people in booting up the Katchy Indoor Insect Trap so that it can start working without any issues. Though, if this does not work then check the condition of your wire. In some cases, this can get damaged due to improper routing. If this happens then your only option is to get the cable replaced with a new one.
Luckily, there are tons of stores that should have the cable and power adapter in them. If you are having trouble trying to find a nearby location that might have this wire, then check the official website for Katchy. They should have the option to search for nearby stores that you can visit.
- Device Might Be Clogged
Sometimes people might notice that their Katchy Indoor Insect Trap is running but it is still not catching any flies. Alternatively, the fan might not be moving properly. Both of these issues indicate that your equipment might be clogged with something. This can either be dust, debris, or even insects. Whatever the case might be, the first thing that you should note is that cleaning the tool can be essential.
This is because problems like these are quite common and the only way to prevent them is by cleaning your tool. If you keep this up, then there is a high chance that this issue will never appear. However, if you are already getting the problem then start by taking off the power cable from your device. You can now start opening it and then clean its internal parts. This should be enough to get your tool running.
- Trying To Catch the Wrong Type Of Insects
People should understand that the Katchy Indoor Insect Trap is designed to catch specific types of insects. If you try putting it in a place where the bugs you are trying to catch are not supported, then the tool will not work. You can check the list of pests that can be killed using the tool by going through the manual provided. You can also find a list of these insects on the official website of Katchy. Though, if the insects you were trying to kill are supported by this tool then moving down to the next step is your best option.
- Contact Customer Support Team
If you have tried the steps mentioned above but you are still running into the same problem then there is a high chance that your device might be damaged. When it comes to this, you should contact the support team for Katchy. They will look into your issue and then provide you with a solution that can be used. In some cases, the team can also provide its users with a free replacement. But this is only possible if your device had some issues with its internal parts.
I have had mine for almost a week and have not caught one gnat. I have changed outlets , areas and nothing. Other than the sticky pad at the bottom what else can I do I really don’t want to return if it’s something I have missed
I have the unit for several months an after 2 months the light to attract the bug work but the fan stopped working an it’s not clouded